Payouts are the final step in every market. Once a market resolves, winnings are credited directly to your balance if your prediction was correct. While payouts are usually automatic, it’s important to understand how they work and the common issues that may arise.
How Payouts Work
Each winning share pays ₦100.
Funds are automatically added to your balance once the market is resolved.
If your shares were on the losing side, the payout is ₦0.
Common Payout Issues
1. Zero Payout
Cause: The market resolved differently from your prediction.
Example: You bought “YES” shares, but the market resolved to “NO.”
2. Payout Lower Than Expected
Cause: Confusion between Portfolio value and Cashout value.
Portfolio Value: Shows the potential amount if your prediction wins.
Cashout Value: Shows how much you can withdraw or sell at the current moment.
Best Practices to Avoid Confusion
Always read market rules carefully before trading to understand how outcomes are determined.
Double-check the number of shares you purchased in your Portfolio.
Review market resolution criteria to confirm why a market paid out the way it did before disputing the market