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Best Practices for Contacting Gowagr Support

Updated over a week ago

The Gowagr Support Team is here to resolve issues quickly and efficiently. Reaching out the right way ensures faster resolutions.

When to Contact Support

Contact support if:

  • A deposit or withdrawal hasn’t reflected after the standard processing time

  • Your referral reward hasn’t been credited after 48 hours

  • You suspect fraudulent activity on your account

  • You’re experiencing persistent technical issues with trading, contests, or H2H wagers

  • You need clarification on specific market rules or payouts


Best Practices for Smooth Support

  • Use In-App Support First
    The in-app chat routes your issue directly to the right team. Follow the dedicated flow.

  • Provide Clear Details
    Include usernames, wager IDs, or screenshots where relevant. The more precise, the faster support can help.

  • Be Patient with Processing Times
    Some issues may take a longer period to resolve. Sending multiple messages or cussing out won’t speed things up.

  • Stay Professional
    Polite communication helps agents prioritize and resolve your request faster.

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