Withdrawals require that the bank account name matches your Gowagr account name. If not, withdrawals cannot be processed. If there’s a mismatch, your withdrawal process will not go through.
Why Does Name Mismatch Matter?
Security: Matching names ensure funds go only to the rightful account owner.
KYC Compliance: Gowagr is required by law to verify the identity of users before processing withdrawals.
Fraud Prevention: Prevents stolen or borrowed accounts from being used to move money.
Common Reasons for Name Mismatch
Spelling Errors: A typo in your KYC document (NIN or BVN) used to verify your Gowagr profile and your bank details (e.g., Adekunle vs Adenkunle).
Unverified Account (KYC): Your account hasn’t been fully verified, so the system can’t confirm your identity.
How to Fix a Name Mismatch Issue
Complete Your KYC Verification.
Check Your Bank Details: Make sure your bank account name matches your profile name exactly.
Update Your Details: If there’s a typo or nickname, reach out to Gowagr Support via mail at support@gowagr.com You will be asked to upload a valid government-issued ID for verification.